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Orders
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Although
we do not have a conventional shopping basket we hope that you will find
completing our Secure
order/enquiry form, by entering the publisher, title, scale
etc, just as straight forward. Alternatively you can telephone
us during normal working hours (9am to 5.30pm, Monday to Saturday) and we
will be happy to take your order or offer advice. You can also use
one of the following methods to order, fax, post or E-mail.
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Orders for items available in stock will normally be dispatched
on the same day the order is received
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Items which are not available in stock can be ordered - delivery
is usually within a few weeks from European countries but may take longer from other
continents
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The majority of folded maps are dispatched in transparent
plastic wallets for protection in use and in storage
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Payment
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Payment can be made by cheque, postal order, Switch,
Mastercard, Visa or American Express
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Goods can be sent out on invoice
(UK Addresses only) - in which case payment is due
within 30 days
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Returns
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We guarantee replacement or refund for goods which are found to
be faulty, damaged or 'not to expectation'
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Goods which are 'not to expectation' must be returned unused,
within seven days.
Please note that certain items, such as
CD-ROMS, carry a seal which must remain intact for full refund to be given
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Postage & Packing Charges:
United Kingdom
Maps will normally be sent by first class, heavier books and atlases etc. by
first class, parcelforce or Omega, according to weight. For bulky packages to be delivered by Omega, please where possible
supply a business address for the delivery. Please contact us for postal
charges on items marked *postage rates on
request*
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To
Europe - Airmail Printed Paper Rates
UK rates x 2 (no maximum charge)
Please note that we are unable to send rolled
maps which are longer than 90cm to overseas addresses, please contact us
if you have any queries.
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Outside
Europe - Airmail Printed Paper Rates
UK rates x 3 (no maximum charge)
Please note that we are unable to send rolled
maps which are longer than 90cm to overseas addresses, please contact us
if you have any queries. |
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